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All times are CET/CEST.

Past Incidents

Tuesday 7th May 2024

EU Services
Web services outage

An incident is in progress on our EU platform, causing multiple web services to fail. Users may experience issues logging into the app and fetching their data.

  • The issue has been identified and a fix has been deployed to production. Our apologies for the inconvenience.

    • Monday 6th May 2024

    No incidents reported

    Sunday 5th May 2024

    No incidents reported

    Saturday 4th May 2024

    No incidents reported

    Friday 3rd May 2024

    No incidents reported

    Thursday 2nd May 2024

    No incidents reported

    Wednesday 1st May 2024

    No incidents reported

    Tuesday 30th April 2024

    No incidents reported

    Monday 29th April 2024

    No incidents reported

    Sunday 28th April 2024

    No incidents reported

    Saturday 27th April 2024

    No incidents reported

    Friday 26th April 2024

    No incidents reported

    Thursday 25th April 2024

    No incidents reported

    Wednesday 24th April 2024

    EU Services
    Delays in measure storage and in-app display

    Earlier in the night, users may have experienced delays between the time they used their devices and the time the corresponding measures appeared in the app. The issue has been identified and resolved: missing measures should start appearing in the app shortly.

    Tuesday 23rd April 2024

    Delays in measure storage and in-app display

    Earlier this morning, users may have experienced delays between the time they used their devices and the time the corresponding measures appeared in the app. The issue has been identified and resolved: missing measures should start appearing in the app shortly.