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All times are CET/CEST.

Past Incidents

Wednesday 24th April 2024

EU Services
Delays in measure storage and in-app display

Earlier in the night, users may have experienced delays between the time they used their devices and the time the corresponding measures appeared in the app. The issue has been identified and resolved: missing measures should start appearing in the app shortly.

Tuesday 23rd April 2024

Delays in measure storage and in-app display

Earlier this morning, users may have experienced delays between the time they used their devices and the time the corresponding measures appeared in the app. The issue has been identified and resolved: missing measures should start appearing in the app shortly.

Monday 22nd April 2024

No incidents reported

Sunday 21st April 2024

No incidents reported

Saturday 20th April 2024

No incidents reported

Friday 19th April 2024

No incidents reported

Thursday 18th April 2024

No incidents reported

Wednesday 17th April 2024

No incidents reported

Tuesday 16th April 2024

No incidents reported

Monday 15th April 2024

No incidents reported

Sunday 14th April 2024

No incidents reported

Saturday 13th April 2024

No incidents reported

Friday 12th April 2024

No incidents reported

Thursday 11th April 2024

EU Services
Issues installing and upgrading devices

Users have been reporting issues installing and upgrading their devices through the app or over WiFI. The problem was mitigated earlier this morning: installs and upgrades should now work as usual. Remediations are being considered to prevent reoccurrences.