Timeline
- 11:55 detection of issue
- 12:05 change DNS to bypass CDN
- 12:15 shop website back to normal for most users
- 13:00 CDN provider back up
What happened
Our CDN provider experienced a widespread downtime, causing all requests to return 503 errors. DNS was then changed to bypass our CDN and received traffic directly, which fixed the issue once DNS was propagated.
